Help Center — Find Answers

Help Center: Active Board


Didn't find what you were looking for? Suggest a question
   
Active Board

Dealing with problem users.

If your forum uses logins, you can ban problem users from the "User Admin" tab of your forum's control panel. Deleting the user makes the username/email available for re-use, but a banned user cannot be recreated.

To stop a user from creating a new login with a different email/username, you will need to ban their IP. You can do this by clicking the Ban IP button to the upper right of a message they have posted. You can also ban an individual IP or a range of IPs from the Security page of the control panel. You can review the IPs from past posts from the Logs page.

How can I post images?
How can I upgrade to Gold (ad-free) forum?
What are the "xml" buttons for?
What is your privacy policy?
Why can't my users swear?
Administration
Can I give moderators special titles?
How can I add another moderator?
How can I email my users?
How do I give users access to private forums?
How do I remove a problem user?
Troubleshooting
I have a private forum, so why does it say there are guests online?
Some users are in a pending state. Why?
The new post icons aren't working. Why?
Terminology
What does Closed mean?
What does Sticky mean?
What is an Avatar?
Settings
How do I use the control bar?
How do user titles work?
What are the forum types?
What is the email digest?
Setup
Can I have a url at my own domain?
How do I add Active Board to my site?
User Administration
Can I create a user for someone else?
How can a user change their details (i.e. email address, name, avatar)?
I'm having trouble with a malicious user. What can I do?
Where do I go to approve my members?


If after checking the help provided you still have a question please submit a support request.

* * *

Lost your password?
Passionately Crafting Web Services
At Sparklit, we're focused on finding unique solutions through reliable, efficient, and innovative web apps. Since 1998, our suite of simple-to-use tools have helped countless companies leverage the web to grow their business and increase their profitability.
“Love your company’s stuff and really appreciate the first class customer support!”
- Rick Bateman